Real World Group “Unlocking Leadership Potential: Real World Group’s Insights from ‘Transformational Thinking for Health Leaders'” PODCAST
Recently, Real World Group had the privilege of appearing on a podcast to discuss the powerful impact of 360-degree feedback in leadership and organisational development. Our CEO, Juliette Alban-Metcalfe, Chartered Occupational Psychologist shared some key insights that reflect years of research and practice. Here’s a closer look at the main messages explored:
The Power of 360-Degree Feedback in Leadership Development
Why Self-Awareness Matters
One of the most important lessons for any leader is recognising the limitations of their self-awareness. As human beings, we often have blind spots—areas where our perception of our own behaviour differs from how others see us. These blind spots can be negative or positive. 360-degree feedback helps leaders uncover these by gathering perspectives from various stakeholders: direct reports, peers, and other colleagues.
How can we Reduce Blind Spots
- Positive Blind Spots: Leaders often don’t recognise their strengths. 360 feedback reveals these hidden positives, enabling leaders to leverage and build on their natural abilities.
- Negative Blind Spots: Constructive feedback identifies areas needing improvement. Leaders may unknowingly engage in behaviours that hinder team performance or morale. Understanding these helps in making targeted changes.
Evidence-Based Models: Why They Matter
Not all 360 tools are created equal. Many widely used models lack a solid foundation in behavioural science. This is particularly concerning in high-stakes environments, for example, such as healthcare, where leadership quality directly impacts patient outcomes and organisational effectiveness. Evidence-based 360 feedback ensures that the behaviours being assessed are scientifically proven to enhance leadership effectiveness, team performance, and organisational resilience.
The Importance of Evidence-Based Practice
Our research at Real World Group, spanning over two decades, highlights the critical behaviours that make a difference in leadership and team dynamics. For instance:
- Genuine Concern: Leaders who show authentic interest in their team members’ well-being, aspirations, and development foster higher engagement and performance.
- Collaboration and Trust: High-performing teams thrive in environments where psychological safety is prioritised. Leaders must create spaces where team members feel safe to share ideas, admit mistakes, and take risks without fear of retribution.
Evidence-based 360 tools focus on these critical factors, unlike some models that assess personality traits or generic strengths. The latter might be useful in specific contexts but often miss the mark in addressing what truly drives effective leadership.
Building Resilience and Organisational Development
The conversation also touched on how 360 feedback contributes to building resilient organisations:
- Enhanced Adaptability: Leaders who understand their impact can better support their teams through change. They create environments where innovation flourishes and setbacks are learning opportunities.
- Cultural Alignment: Evidence-based feedback ensures that leadership development aligns with organisational values and strategic goals, fostering a cohesive and adaptive culture.
Takeaways
Practical Insights for Leaders
For leaders looking to implement or improve 360 feedback in their organisations:
- Ensure Evidence-Based Tools: Choose models grounded in robust research, focusing on behaviours proven to drive success.
- Embrace Continuous Feedback: 360 feedback isn’t a one-time exercise. It should be part of an ongoing development process.
- Foster Psychological Safety: Create an environment where feedback—both giving and receiving—is seen as an opportunity for growth, not criticism.
In closing, 360-degree feedback offers leaders an unparalleled opportunity to enhance their self-awareness and effectiveness. When underpinned by rigorous, evidence-based models, it becomes a powerful tool for driving individual and organisational growth. At Real World Group, we’re passionate about helping leaders unlock their full potential, creating resilient organisations ready to meet the challenges of the future.
You can listen to the podcast in full here: https://podcast.fionadayconsulting.co.uk/2395049
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