FIRE AND RESCUE SERVICES 360 LEADERSHIP ASSESSMENTS
FRS360
Real World Group Fire & Rescue Service
Leadership 360 (FRS360)
We are organisational psychologists who are internationally respected experts in the field of leadership and teamworking. Our evidence-based diagnostic tools help increase performance at the same time as employee wellbeing.
We have been working with numerous Chief Fire Officers and OD teams across the UK and have created an evidence-based, FRS-specific 360-degree feedback tool which assesses the behaviours and competencies included in the National Fire Chiefs Council (NFCC) Leadership Framework.
It is based on an adapted version of our widely proven Engaging Leadership model and augmented with FRS-specific professional and leadership requirements.
In this way, it is not only addressing what the NFCC require but also what is needed of organisation leaders across the world today.
Since the publication of the 2023 HMICFRS report looking at the values and culture in fire and rescue services, the spotlight has firmly been on the quality of leadership in services and the culture that leadership is creating. The fire and rescue service is far from the only sector in which leadership and culture have significant room for improvement. An arguable difference with fire compared to many other sectors, however, is how serious the consequences can be when leadership and management are found to be lacking.
Read our series on Leveraging the right leadership and culture for the fire service published in the Emergency Times
Part 1: Leveraging the right leadership and culture for the fire service.
Part 2: Supporting fire service leaders to build a stronger culture
“ We chose the FRS360® after hearing incredibly positive feedback from our Senior Leadership Team, who had already experienced the tool and spoke highly of its impact. From start to finish, the two-day in-person accreditation was superb. The delivery was excellent, engaging, insightful, and immediately relevant to our roles. Every participant walked away with practical tools and a deeper understanding of how to support leadership growth across the service.
What stood out was not only the depth of the content but the way it was delivered, with real passion, integrity, and credibility. We learned coaching skills that we can use straight away to support both individuals and teams in developing authentic, inclusive leadership. The training aligned perfectly with our values and that of the NFCC, and it is clear that Real World Group are true thought leaders in this space.
One of the key strengths of the FRS360® for us is that it covers both operational and corporate roles across the organisation making it a truly inclusive and relevant solution for the whole organisation. The fact that the FRS360® is grounded in evidence-based research gave us confidence that what we’ve invested in is proven to work. It’s not just a diagnostic tool; it will help guide our cultural journey. We’re proud to be working with Real World Group and look forward to the positive impact this will have across our workforce.”
Knowledge and experience of NFCC leadership framework.
The behaviours the FRS360 assesses are proven in both research and practical case studies to help enhance diversity and inclusion. They form an essential foundation for the culture demanded by the Wilsher Report. They also reflect the Leading and Developing People Standards described by the Fire Standards Board.
Tailored versions for different levels of leader
We have created a bespoke middle manager FRS360 version, Supervisory Level FRS360 and a FireFighter/Frontline FRS360 version based on the specific requirements of these roles. In this way, the 360-degree feedback can be rolled out across the wider organisation in an optimally efficient and cost-effective way.
“We would like to extend our heartfelt thanks to the Real World Group for their support in conducting a comprehensive 360-degree review for Surrey Fire and Rescue Service. Their expertise and professionalism were evident throughout the entire process. The insights gained from the 360-degree review have been invaluable in helping our workforce understand their strengths and areas for improvement. Real World Group’s thorough and thoughtful approach ensured that all participants felt heard and respected, fostering a culture of openness and continuous development within our organisation. Thanks to their guidance, we are now better equipped to enhance our leadership capabilities and drive positive change.”
As described by the NFCC, leadership has two dimensions
These are:
- The WHAT of leadership – professional competence
- The HOW of leadership – the only way to leverage other’s effort in a sustainable way is to pay attention to how you enact your competencies by being an engaging leader.
Contact us for a DEMO
Download our FRS360 Brochure
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Example client experience:
“My experience of working in collaboration with Real World Group has been extremely positive. Being able to explain our specific requirements and mapping this to our relevant framework has ensured that the needs of our service have been met. Real World Group have delivered to our service through many channels including in person and via a virtual platform. I am grateful to the flexible approach taken by them and the support they have given our service.”
Sarah Guerin, People and Organisational Development, Surrey Fire & Rescue Service
Strong, proven evidence of impact
We have many case studies we are happy to share which describe how we have created exactly the sort of change required by the Wilsher Report.
We have a strong reputation for excellence in understanding what kind of leadership and governance is required for Fire and Rescue Services. We have worked with a variety of organisations from Executive Team level and throughout in enabling them to assess themselves against what is needed and creating effective individual and collective development plans as a result.
Fire and Rescue Services and Blue Light institutions that we have directly assisted in leadership development, including 360-degree feedback and major culture change include
Accreditation to apply Real World Group assessments?
Learn more about how to become accredited to use the Fire and Recue Service FRS360 here.
Download a Sample of a FRS360 Report
We're committed to your privacy. Real World Group uses the information you provide to us to contact you about our relevant learning opportunities, thought leadership and leadership diagnostic services. You may unsubscribe from these communications at any time. For more information, check out our Privacy Policy.