Successful hybrid working ‘requires personalisation’

The attitudes and values of leaders also needed to shift to enable successful hybrid working, said occupational psychologist and chief executive of leadership development firm Real World Group, Juliette Alban-Metcalfe.

Juliette Alban-Metcalfe outlines five tips for leading hybrid teams in Personnel Today.

  • Managing by output, not by control – by being relaxed about the hours worked and allowing flexibility in individual’s agendas
  • Acting fairly and embedding fairness – by being aware of and addressing any bias towards team members they see more often
  • Actively empowering teams – by developing collective responsibility for getting tasks done in a way that suits everybody
  • Ensuring work is efficient – by ensuring people turn up to meetings prepared, and are only invited to the meetings they need to be in
  • Treating people as human beings – by building personal relationships

“Research has found that successful hybrid managers managed by OUTPUT rather than VISIBILITY at work. They tried to be relaxed with their teams around hours at work…allowed them to be flexible with their agendas, such as early or later starts; and they tried to allow their teams to make their own choices about how much they’ll be in the office.”

https://www.personneltoday.com/hr/successful-hybrid-working-requires-personalisation/