How the “My Experience Matters” Leadership Culture Survey Has Created Critical Advantage for Organisations
Let’s face it, most organisations think they know their culture. They’ve got values on the wall, internal campaigns, engagement data, maybe even a few glossy slides in a board report. But the truth is that culture doesn’t live in posters or policies. It exists in people’s lived, daily experiences. And unless you’re asking the right questions of everyone in the right way, you’re flying blind.
That’s exactly why organisations find the My Experience Matters Leadership Culture Survey so incredibly useful to them.
The Missing Link in Most Culture Strategies
Culture has become the buzzword of the decade, and for good reason. However, Leadership Culture specifically is the invisible force that drives behaviour, trust, innovation, retention, performance, and psychological safety. Increasing organisations are assessing their culture, however, organisations adopt My Experience Matters because their usual cultural survey is lacking in that it:
Doesn’t dig into leadership behaviour
Fails to link culture with strategy delivery
Doesn’t explore the barriers and enablers to a truly inclusive organisation
Measures what’s easy and what everyone is used to assessing, not what’s essential
Are often a one-size-fits-all tick-box exercise
The My Experience Matters culture survey addresses all of these issues. It’s grounded in rigorous global research, developed by leading psychologists, and trusted by organisations that are serious about aligning culture with performance.
This isn’t just a survey. It’s a leadership mirror, a culture roadmap, and a way to unlock strategy, all in one.
How it works
My Experience Matters is a powerful diagnostic tool that gathers rich, anonymised insights about how your people experience leadership and culture every day. It looks at the actual behaviours people see (or don’t see, but which have the most powerful impact), the ones that shape trust, engagement, inclusion, and how decisions really get made.
Recognising that leadership influence happens at all levels, it asks separately about immediate line managers and experience of senior managers. Through providing the opportunity for confidential feedback it generates data and insights that are honest and human. It shines a light on the cultural patterns that either drive your organisation forward or hold it back.
What Makes It Different?
Built on Evidence, Not Opinion
Developed by Real World Group’s globally recognised leadership experts, the survey is based on extensive research into what creates transformational, inclusive, high-performing cultures.
It Measures Behavioural Culture
Forget generic engagement stats. This survey focuses on how leadership behaviour is experienced, not how it’s intended. It shows you what’s really happening on the ground.
Links Culture to Strategy
Whether you’re undergoing transformation, growth, or recovery, this tool shows whether your culture is helping or hindering your direction of travel.
Gives Everyone a Voice
The anonymised, inclusive design means people speak freely. That means better data and more actionable insights.
Leads to Action from the Ground Up
Findings are presented in a way that means that people at all levels and in all parts of the organisation can grab hold of the feedback and feel empowered to do something about it. We have run development workshops that enable employees at all levels to get genuinely engaged in the changes the organisation needs to address challenges and realise its full potential.
The Impact You Can Expect
For your organisation:
- Understanding of where the bright spots are in the organisation and where there are more challenged cultures
- Clear understanding of what to do next to build on strengths and address the success blockers
- Insight into your employees’ genuine experience of inclusion, trust, psychological safety and purpose
- The information you need to strengthen performance through leadership behaviour.
For your people:
- A sense of being heard, valued, and understood
- Improved alignment between values and actions
- Greater clarity, transparency, and respect in how change is led
Who Should Use This?
- Organisations undergoing transformation, growth, or cultural realignment
- HR and OD leaders committed to building inclusive, values-led cultures
- CEOs who understand that strategy without culture is just wishful thinking
Why Real World Group?
Because we bring more than diagnostics. We bring depth, expertise, and partnership. Our tools are grounded in world-class research but always firmly in the real world.
What others have said
“The My Experience Matters Survey was tailored for us to explore challenges and opportunities that are unique to Hounslow, organised under our exciting new values. The results have enabled us to create a comprehensive plan to build on the best of what exists in the organisation and to address areas we feel could be much more positive. I would very much recommend the MEMs to other organisations because Real World Group’s knowledge, expertise and insight coupled with their personable, responsive approach enabled us to better understand our organisation and make a real difference to the experience of our people.”
Steven Walker-Whitehead – Director of People, Equality and Organisational Development, London Borough of Hounslow
Ready to find out what your culture is really made of?
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